Returns & Exchanges

We want you to love your Kipling purchase, but if you are not completely satisfied, we offer free returns on all orders within 30 days of the delivery date. Items must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by the portal, which ensures your return is tracked and processed efficiently.

• 3.
  Pack Your Items

  Securely place the items in their original packaging, include the packing slip, and affix the prepaid shipping label to the outside of the box.

• 4.
  Drop Off and Refund

  Take your package to the nearest authorized carrier location; once we receive and inspect your items, your refund will be issued to the original payment method within 7-10 business days.